Communication Skills Training

Have you ever thought about how often you’ve had the gut-wrenching suspicion that you may have lost something significant or critical because you unintentionally said or did anything to annoy someone? It might have been a misplaced word, uncomfortable phrase, offensive joke, forgotten name, grave misreading, awkward conversation, or odd tone of voice. Maybe you stopped asking questions because you thought you knew exactly what a particular concept meant to someone else.